- 1. How do I place my order with you?
Please take these steps as below to place an order:
1) Log in or Register before opening the page of this item;
2) Choose the color and size you want in the drop-down list;
3) Click the "Add to Cart" button and continue to Check Out.
- 2. Payment Methods Accepted
PayPal (including Visa/MarsterCard/AE)
- 3. Is It Safe to Shop at iDreamBuy.com?
At iDreamBuy.com, we go to the extreme to ensure the safety of our customers' information. We do not store your payment information on the website. Payments made through PayPal are processed by Paypal company, It is considered to be secure and trustworthy. We also do not disclose your information to third parties. For more details, please see our privacy notice
- 4. Is it safe to use my credit card on your site?
- Yes! iDreamBuy.com understands that the safety of your personal information is extremely important to you. We use a wide array of electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access.
- 5. If I have special requirements, what should I do?
- If you have any special requirements regarding the color, size or other things, please note in the ‘Special Requirements’ space in the product page.
- 6. Can you tailor the dresses according to the pictures that I offer?
- Yes, you can realize your dreaming design with lowest price at iDreamBuy.com. If you see or design your wonderful dress, please contact us and send the pictures to us.
- 7. How Can I View Prices on Your Website in Different Currencies?
- You can choose to view prices in different currencies using the drop-down Currencies menu at the top of the right-hand pane of our homepage.
You can view prices following currencies:
- US Dollar (USD)
- Euro (EUR)
- British Pound (GBP)
- Australian Dollar (AUD)
- Canadian Dollar (CAD)
- 8. How to Use Coupon Code?
- When you place a order, before you pay your order, you can find "Use Coupon Code" button, click it, and input the Coupon Code, and click "Confirm Your Order" button.
- 9. After Payment, How Can I Check the Status of My Order?
- During the process of purchase, you should receive several emails from us. There will be an email confirming your order information, and we will also email you the tracking number after we ship out your order. Please remember to check your mail box after you complete the payment.
You can also log in your iDreamBuy.com account to check status of all of your orders.
- 10. How to Order Some Products?
Please place orders using our online shop system for products you like.It is also very easy to register with iDreamBuy.com and start ordering right away.
Please don't attempt to place orders by email, fax, or phone unless some special occasions.Please discuss with our customer service representative.
- 11. Can I place an order by phone?
- I am sorry that we are not able to offer this service at present. Please register and place your order online.
- 12. Can I cancel my order and when?
- Please view our Return Policy for details, or you may contact our customer service team.
- 13. Where is your location?
- Our factory locates in China.
- 14. Do you have a store I can visit?
- We are a professional on-line company and have no retail stores. Our address is posted on our website for returning and exchanging.